I just called them last night, because my moms air went out. I wanted to get a second opinion, because she was going to be charged $6,000 by someone else for a whole new unit. Chris came out this morning, and was able to get them up and running again for less then $200.00!! He was completely honest with them and me! I will always recommend him to everyone! Thank you so much for you help, their feeling much better now!
Chris exemplifies the true meaning of an ethical professional small business owner. Chris visited my home late one evening and quickly diagnosed and confirmed my suspicions with my 25 year old HVAC. It was worn out and dangerous to operate. Chris worked me up a couple of options with reasonable quotes that night and the next morning his team of technicians were onsite working. My furnace and air conditioner were completely replaced and operational within 12 hours after my initial visit with Chris. Outstanding craftsmanship and professionalism! I would recommend Comfort Masters for everything from minor tuneups to full replacement. Extremely satisfied!
My physician suggested that I have the carbon monoxide level checked in my house because of strange symptoms my daughter and I were having. I didn't know of anyone, so I put out a request on my homeowner's association FB page. I immediately got recommendations for Comfort Masters. I contacted Chris and explained my situation. He was at my house within 30 minutes! He said carbon monoxide should not be taken lightly. He and his associate did a thorough check of my house and fortunately, nothing was found. He also noticed that I didn't have a carbon monoxide detector. He returned the next day and installed one, without charging me for his time. Chris was kind, understanding, and very professional. I was so thankful that he was recommended. I am confident in his abilities and will definitely be using him for any future heat and air issues.
Chris, thank you for all your help. If anyone needs a professional, honest and fair heating/air conditioning person Chris is your man. He went out of his way to help us at the best price possible. I would recommend Comfort Masters to anyone who wants quality,honest service.
I can't say enough about the quality and service you get with this company. It's never convenient when your A/C goes out, especially when it's 103+, but if and when it does, you won't find a faster, more reliable team of experts to get you taken care of and cooled off!! Even on a Sunday!! Thank you Chris and all your guys!!
Chris was very professional, friendly and fast. Called him this morning and he was able to get me worked in to his already busy scheduled. I will be recommending him to everyone. Thanks again!
Wonderful job Chris Gentry. I am so pleased with the speed and ease of the job you completed for our family today. You made it easy to schedule on my time. Excellent skilled technician who was not only very professional but also easy to talk to and honest!!! I highly recommend Chris Gentry and Comfort Masters Heat and Air LLC for all your heat and air needs. I know I will be using Comfort Masters in the future and I hope you will too!!!
The heater stopped working on the worst possible time of the coldest night of the year; New year's Eve. It was 50°F in my house and dropping throughout the night. By 10 o'clock this morning the freezing cold was unbearable, and my expecting wife and I were going desperate after many attempts trying to get the heater to come on at least for a while. Trust me, I even watched a few YouTube videos looking for solutions, but nothing really worked. I started searching online for the best HVAC technicians near our home and found Comfort Masters upon the first highest rated and gave them a call. I'd be surprised if any company would answer the phone on New year's day; but we are very thankful that Chris answered the phone promptly. After explaining the situation to Chris, he said he would be here within an hour. He showed up to our home as he promised even sooner than expected. He went to work right away and got the issue fixed within minutes; after all, he explained to us the details of the problem and how he approached it. He charged us a very fair price for the job. I am very impressed by his professionalism, knowledge, experience, and attention; even with the fact that he came out on New Year's day to take care of us. Chris is a great technician, a true blessing. I recommend Comfort Masters as the first company to call for your heating and air system problems. Thank you, Chris! God bless you.
Chis helped us out in a time of need! The In-laws in town and no AC, not acceptable!! He and his team did a fantastic job and left out all the BS the other companies tried to feed us. Highly recommended and will be my preferred AC specialist for home and business from here on out! Thanks again guys.
My AC started blowing hot air. Chris came out quick (was even early) and stayed until the job was completed. He was very knowledgeable and explained all repairs in detail and made sure I understood everything that was going on. My AC is working great now! I highly recommend Comfort Masters.